Logitech circle view doorbell troubleshooting. Resetting and rejoining.

Logitech circle view doorbell troubleshooting I ruled out signal issues, I am constantly resetting and re-joining them. No heat problems yet, but it's only May (Chicago) and the weather has been variable as usual. Aug 27, 2023 · If your Logitech Circle View Doorbell isn’t working or recording, the first thing to check is its power supply. Reached out to Logitech for technical support. And it’s easy to set up. I assumed it would be good for the new doorbell as it is 24V but on closer inspection the Logitech site states 8-24V AC 10 VA or higher and this transformer is only 8VA. I'm not going to claim t We would like to show you a description here but the site won’t allow us. So frustrating for a $300 product. This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. Every time it goes down, I have to remove it from my home and re-add it. (I know that this seems to very common for these doorbells, even on the latest/last update from Logitech, 8. We understand that you're having an issue with the notifications you're receiving from your Logitech Circle View doorbell. com FREE DELIVERY possible on eligible purchases One day, our two year old LCV doorbell stopped working. and sometimes they would stay offline for hours. Aug 27, 2023 · As much as it is a promising addition to home security and convenience, the Logitech Circle View shows an infuriating amount of reluctance to integrate with HomeKit. u/logi_aron I have wires connected in a similar fashion as mentioned in scenario 2, at my old chime which was disconnected and thrown out years ago. Press and hold down the doorbell button and while doing so, plug the USB power cable (connected to a 5V 2A power source back into the device. I can’t get the mechanical chime working. The front door gets sun most of the day and it’s not uncommon for it to crap out multiple time per day when the temperature hits triple digits. 1. With its previous firmware version, the doorbell even refused to function for most of us and Aug 31, 2023 · The doorbell is still having issues with battery life, motion detection, or connecting to the home Wi-Fi network. 5 Ghz As far as reliability goes, however, Nest and Eufy easily beat out Logitech. 5 out of 5 stars 54 ratings Solution provided by Logitech Customer Support after a chat with a bot and some waiting to hear from a human: Start Quote. After the big update happened, I tried again. Hey Aron, since upgrading to iOS 15, my Circle View Doorbell and Camera will not honor the Recording Option I select in the Home app. See the section labeled 'What do the Status LED indicators on the Circle View Doorbell mean?' as this may assist in troubleshooting. Prior to today, I had two circle view cameras working/notifying perfectly based on people/animal detection. Many customers have noticed a persistent issue where the camera goes out for protracted periods, rendering it useless. Oh, got it. 4 Gz (I made sure that the device I used to setup the camera is on 2. Just wanted to share this as I’ve seen an influx of issues with Circle View doorbells going offline continually so hopefully it truly just is a network issue the firmware issue will resolve. 2 / iPadOS 13. I use the Home Pod Mini for a hub. It was through your comments that I realized I had gotten myself into trouble! Nov 19, 2023 · Logitech Circle View Video Doorbell👉 https://amzlink. Previously on 16V transformer. Having had experience with several smart doorbells (Ring 1st gen, Ring Pro, Eufy and now Logitech), I can say that the proper transformer is essential. After spending hundreds of dollars fixing this issue, nothing worked. 4 Gz before starting) and resetting the camera before every try. I thought I would write a post about my experience with the Circle Doorbell because I've seen so many posts from other people who are experiencing the same issue with very few successful solution suggestions. The two cameras would never record generic motion. tldr; disconnected my 4th Gen AppleTV, removed then re-added Circle Doorbell to HomeKit, reset/restored AppleTV. I have purchased a Logitech Circle View Doorbell. Hi, just wanted to say I have a AX1100 from ASUS and 4 Circle View and 1 Circle doorbell and it’s the same story. Now I’d like to hear from you! Which solution has fixed your May 23, 2021 · Apple Home application, supporting 3 Logitech Circle View cameras and one Circle View Doorbell, all software current, hub is Home pod Mini with iPad. I have a Circle View Doorbell and Circle View Camera. Forcing 2. If I leave everything alone, the camera will eventually become responsive again. Circle View Doorbell is an easy-to-use video doorbell featuring HomeKit Secure Video with Face Recognition, best-in-class Logitech TrueView™ video, a 160° field of view with head-to-toe HD optics, and color night vision. Visit the in-depth interactive setup guide here. Here are the facts: There was a power outage but bell worked for another five days. The doorbell still buzzes phones and rings the HomePods just doesn’t do the actual chime. Unfortunately every 24 hours it randomly stops detecting/recording motion. I know many have reported issues with some aspects of this doorbell, but I decided to buy it anyways since it kinda fit the bill perfectly for my home (HKSV, easy maintenance, wireless, no batteries). I picked up a Logitech Circle View Doorbell in January of this year through Amazon, after reading up about this product here and in YouTube videos. My Logitech Circle View cameras (and doorbell) have been rock steady after ensuring my networking performance was up to par. The Logitech Circle View Doorbell is the first HomeKit Secure Video Doorbell designed for the “average homeowner. Though the Circle View doesn't have its own app, you can still reset this device with ease and here's how it's done!Get your own Circle View camera 👉🏼 http I own a lot of a Logitech products and most of the stuff (except G Hub) works pretty flawlessly. Streaming works great. So now on Homekit, I see a doorbell with “not responding” and a doorbell that works. Recordings were never missed. Jan 10, 2023 · At the end of October this year, I purchased a Logitech doorbell camera. Ive tried everything and I think the issue relates to the cameras being 2. I have given up on the cameras but now trying to fix my doorbell. The doorbell works flawlessly but the cameras just keep going offline and online. My hunch was there was an issue with the 2. But the recording is intermittent. When I first installed these cameras and doorbell two years ago, everything worked flawlessly through the home kit app. I will update this thread if I hear back from Logitech and am able to get the new firmware going. Two Circle Views to replace the two existing old school doorbells I have. Understand, the material in the security cameras and doorbell box mention direct sunlight exposure as a location consideration. When someone walks past my house, all 3 cameras should see it. As a troubleshooting step, try the transformer/doorbell connection with very short wires (2 meters at most between the transformer and doorbell), I had similar issue that was related to voltage drop across wires that were too long. When they misbehave, rebooting the current HomeHub usually does the trick. This troubleshooting guide will help you to fix all problems with your Logitech Circle View Doorbell and get it working like new again. The doorbell has not caused me any problems. 99 Circle View Doorbell (the other is the $299. However, it wouldn't be an exaggeration to say that the Circle View Doorbell's earlier firmware was nothing short of a disappointment. 👍🏽 This just started happening to me today after adding the circle view doorbell. HEAD-TO-TOE HD VIDEO We would like to show you a description here but the site won’t allow us. I have the Nest working using this transformer. 5) If the doorbell cannot auto-reconnect, I would manually restart my HomePod and it would come back online. My cameras have been running for years with little to no issues. However, it does not - usually - respond to ping. Also, most of the problems people have experienced with the Logitech doorbell come down to not having sufficient power to power it. I know there have been several issues reported with the Logitech Circle View doorbell overheating in warm weather, particularly direct sunlight and subsequently going offline but the Wemo was released before the weather truly got hot enough to evaluate for this in North America. This caused an issue earlier — where the camera would freeze after about 1min 30s, but adjusting the wiring in the little cradle box fixed it. It features LED indicators for easy monitoring and control. Im using an Ecobee Thermostat, Logitech Circleview doorbell and Logitech Circle view cameras. 0A Byron chime. The ESP32 series employs either a Tensilica Xtensa LX6, Xtensa LX7 or a RiscV processor, and both dual-core and single-core variations are available. You’ll need to reconfigure these settings after the reset. Orientation options: 0 degrees straight view with straight mount 20 degrees left view or 20 degrees right view with angle mount Doorbell Wiring Support 16-24 gauge cable, either solid or tinned stranded Environmental Conditions. Capture everything in razor-sharp detail with head-to-toe HD video, color night vision, and more. The doorbell is usually fine, but all of the Circle View Cameras have frequent issues of going offline for periods of time, and then back online depending on the stability of their connection with the home hub all of which stops while temporarily disabling the 5Ghz The doorbell gets its power, just like the chimekit. 4/5 GHz a/b/g/n/ac Wi-Fi-based Internet near doorbell and home internet with at least 2. However, the doorbell and even the Circle View Cameras really are kind of awful. I have two Circle View cameras and a doorbell that is hardwired. I’m not sure I’ve ever owned a smart home device that never worked. I returned the ring, I called Logitech one more time to complain that at this point, it has to be circle doorbell and wanted it replace. When my home loses power, it never tries to reconnect, and stays offline. I just bought my first HomeKit camera, a Logitech Circle View Camera, and I’ve been unable to add it to my HomeKit home. I am using HSV. I can now confirm that the Logitech Doorbell works properly on a 2020/240 50 Hz - 8V 1. * New version with slots facing both directions so shims are reversible and mount shortened by 2mm. Hope this helps! Support from Logitech can also be found at the link above. I am part way through the install process where I have added the doorbell to the Home app and I am powering the Doorbell via USB. The mesh network I had was the original Eero. Jun 21, 2021 · Buy Logitech Circle View Apple HomeKit- enabled Wired Doorbell with Logitech TrueView Video, Face Recognition, Color Night Vision, and Head-to-toe HD Video 72 Count (Pack of 1): Laptop Replacement Parts - Amazon. I feel that these camera may have an outdoor shelf life because of the weather. My doorbell transformer is 20V AC at the doorbell camera connector and while it’s rated from 8-24VAC it looks to me that the designers failed to account for ambient temp above 90 degrees for the higher end of the voltage. I just use SCRYPTED installed on raspberry pi. Logitech Circle View, replaced transformer and get insufficient power (yellow then rapid white blinking) Question/Help The transformer that was in this house was probably original from 1992. You have completed a lot of troubleshooting steps, including working with I’ve installed the new Circle View Doorbell and the device is working well - doorbell is powered, HSV works well and the picture quality is great. I hate them, they are crap and most issues can’t be fixed. I bought a regular ring, installed it and worked perfectly fine. Just checked firmware on the Circle View Camera and it's 8. But I moved to a new house at the end of summer, and I wanted a camera doorbell on my back door, which is underneath a roof and never gets direct sunlight. However, I can't find any directions for it. I have tried resetting it several times, have upgrade to the new HomeKit architecture. Dec 9, 2021 · Let's see how to reset your Logitech Circle View doorbell if you are encountering technical problems such as device not responding or WiFi issues. And worked perfectly. Open the camera live view (which will say that the camera is not responding). Most existing doorbells are powered by a 16VAC-10VA low voltage transformer. The doorbell is the worst of those, of course. I was having all these problems too, but didn't realize that some harmless (so I thought) changing to my Wifi access point had prevented the doorbell from connecting. What I’ve tried thus far: resetting all hubs (I have four HomePod Minis, two generation 2 HomePods, and two Apple TVs) This typically gets it working again for about a day I have tried out both a Circle View Camera and Circle View Doorbell for the past week. Take care for now! Mine stopped working a week ago - not sure why, and my troubleshooting did not a thing. Update: The Logitech has been installed at the back door. amazon. 12. My doorbell is literally 5 meters/16 feet from my access point and it still randomly goes offline/online on 5 GHz. Ensure a minimum of 6 inches (15 cm) separation between any sources of heat and the doorbell cables for optimal performance. The Logitech Circle View is a photo camera with a bullet form factor that can be mounted on a desk or wall. UPD: with scrypted you can disconnect doorbell from internet. ESP32 is a series of low cost, low power system on a chip microcontrollers with integrated Wi-Fi and dual-mode Bluetooth. Tap the settings icon on the top left — this should bring up the settings menu for the camera. DO NOT LET GO OF THE BUTTON. Doorbell hasn't given "No Response" in 2 weeks. It can make practically every ip-camera and doorbell to support HomeKit and hksv. My doorbell runs too hot to touch for more than a couple of seconds. Things I had tried: Lots of restarts. (amazon) I have a MacBook Pro m1pro, 2022 with Mac OS 13 iPhone 13 Pro Max iOS 16 The device is "seen" when trying to add (NFC?) Is it correct you can only add it with my iPhone, I can't add the device through No more heat problems. I purchased this doorbell in April after purchasing a new home and needing the basics in place before my family moved in. It will be replacing a Nest Hello. If your Logitech doorbell isn’t connecting to Wi-Fi or the app, there might be several reasons for this, such as a faulty Wi-Fi connection or an outdated mobile app. Amazon. This is a band of frequencies that can be denied access if the military has radar nearby. Since the iOS 15. SO much better than Ring in every way. I have no issue with the doorbell and I think thats because its a 5ghz device Feb 23, 2024 · Common Questions About Resetting Your Logitech Doorbell. In all fairness it was online til about 1:30 until my power went out and came back on a little while ago. My question relates to activity zones, I’ve set them up and had assumed that they would apply to video capture and also motion detection for automations; in this case lights, but the lights seem to getting triggered by any motion regardless of set zone I bought my doorbells a few weeks ago and heard that the overheating problems were fixed. I’ve got the Logitech Circle View Doorbell and it’s ok. 2 or later. It is a very capable Nov 27, 2024 · Mount Fits Logitech Circle View Video Doorbell on Standard style siding. Solution. In terms of connectivity, both of the Logi cameras work amazing. But the issue is frequent overheating in the California sun. Nov 9, 2023 · The Logitech Circle View camera is one of my favorite cameras to use with HomeKit Secure Video…when it works. Reset doorbell and used the QR code on the box. Here’s how to proceed: Using the Logitech Circle View App. Here’s a quick list of things to think about: Vertical Footage Pro or Con? Color Night Vision Pros & Cons I had similar problems with on line / off line cycling when I first installed my Circle View as well which I was able to root cause back to "marginal" voltage being delivered to the Circle View from my existing doorbell transformer (I used the HomeKit Controller app which exposes doorbell voltage level as well as a bunch of other value fields I have the same question. I had a Asus AX88U router. but not great. It’s been stuck in the green/searching for wifi mode and I was able go reset it yesterday to get it working again but it eventually failed again. We love getting feedback and hearing about your experiences with your products. 99 Netatmo Smart Video Doorbell), on my front door for the past few months. Presentamos el timbre Logitech Circle View con tecnología Apple HomeKit, tecnología de reconocimiento facial, video HD de pies a cabeza y visión nocturna a color. Circle View Doorbell works better than Circle View Camera. Power cycling the router, performing a factory reset, or relocating the router closer to the doorbell can help. Circle View Doorbell tiene una cara de vidrio sin costuras y una silueta delgada que invita a los invitados y añade un toque de sofisticación a tu hogar. The trend for Circle View Doorbell overheating issues tends to be the combo of sheer front entrance and orientation that is not ideal for limiting direct sunlight exposure. 10V/5VA two wire transformer. FAQs - Circle View Doorbell. Now I’m trying the same reset but the LED will stay purple while I press the button and switch to green once I release it. My Circle View doorbell keeps going offline. When I've had problems in the past Logitech support repeatedly ask that question as part of their troubleshooting script, "How many people are viewing the camera feed at the same time?" I'm curious if the doorbell shows up in the Home app video as a 10s refreshed feed the way Previously when I had issues like this the doorbell would automatically go offline and then online after several minutes. Looking at the specs for each, Circle View Camera is 2. Secure your home a better way with the Circle View HomeKit-enabled home security camera. The doorbell is installed with a new 16V and 10VA transformer, new doorbell wiring, new doorbell box, and the chime kit is installed. I had moved the 5 gHz radio to a higher channel in the "DFS" range. These solutions will help you resolve the Logitech Circle View doorbell offline. Knew you were using scrypted but couldn’t tell if you were keeping it separate or then exposed it back to HomeKit. These issues can be caused by a variety of factors such as network connectivity issues, outdated software versions, and incorrect settings. I blew a lot of time troubleshooting my blown chime. Present a smarter welcome with the Logitech Circle View Wired Doorbell. My logitech Circleview Doorbell was generally okay would sometimes go offline once a day or so, but my cameras went offline multiple times every hour. Weatherproof Rating Doorbell - IP65 Chime Kit - Indoor use only Operating Temperatures 8V to 16V transformers: -20C Just wanted to mention that I had a Logitech Circle View doorbell with the usual issues: - very hot to the touch, even on colder/regular days and not in direct sunlight - device being offline sometimes After getting it replaced once by Logitech, the issues krept on and I bit the bullet to replace it with the Aqara video doorbell G4. I had a Logitech Circle View Doorbell (that bricked itself) and I don’t remember a way of accessing the stream from something that’s not the Home app. Went through the same process as many others did. I recently ordered the Logitech Circle View Doorbell from Apple and had it shipped to the UK via Stackry. You can find the instructions here. Lastly the chime works now properly. The only way to “bring it back to life” is to pop it out from the wall and remounting it. Step 1: Open the App. The ambient outside temperature was 82° when I tested it. Happy to finally be done with Ring. An insufficient or unstable power source can cause your doorbell to malfunction. Launch the Logitech Circle View app on your smartphone or Spent the last two days trying to troubleshoot and get this device added to my HomeKit. Reply reply EasyEconomics3785 Mar 8, 2021 · I’ve been testing the one from Logitech, the $199. I've used the supplied metal pin, toothpicks and paperclips to push into the bottom hole however it doesn't seem to budge. To check what device is acting as the Hub: Launch the Home app. The Doorbell is working fine (knock on wood) and the Camera keeps randomly not responding. So the doorbell is just slow. Installing this product requires competency and access to power tools and comfort with electric power. 10 votes, 24 comments. Here’s what I found: My doorbell was constantly going offline, I just renamed my 5ghz band and kept the Logitech on the 2. I replaced my Nest Hello Doorbell with a Logitech Circle View and now I basically have no doorbell. So I decided to try Logitech. Aug 30, 2023 · Logitech Circle View Apple HomeKit- Enabled Wired Doorbell TrueView Video, Face Recognition, Color Night Vision, and Head-to-Toe HD Video - Black (Renewed) Visit the Amazon Renewed Store 3. Nothing happens. 4ghz Wi-Fi network and try again. Rebooting all of them, even in Standby, is a last resort but often works. I imagine I need to use the "chime kit" that comes in the box. My Logi Circle has some disconnecting issues but I haven’t had that with my Logi Circle HKSV. You have to be sure to provide more than adequate coverage in order to reach these areas. Jun 7, 2023 · Troubleshooting Connectivity Issues on Logitech Circle View Doorbell. I set my activity zone to a very small section and I continue to get activity alerts from things that are well outside of my set boundaries. Unfortunately, I have to report the doorbell shuts off regularly anytime temps outside are above the low 80s. The doorbell works perfectly, I've never had any problems with it. Ecobee and doorbell seem to be working, but any time I try to add one of the Logitech circle view cameras I get this "Unable to Add Accessory" "Connect to a 2. 4ghz and it hasn’t gone offline once since. Sep 5, 2023 · Here are some other common Logitech doorbell issues and their troubleshooting guides: Logitech Doorbell Flashing Green/Yellow | Here’s What to Do? Logitech Circle View Doorbell Not Recording |Troubleshooting Guide; Logitech Circle View Doorbell Not Connecting to HomeKit | Troubleshooting Guide; Logitech Circle View Doorbell Firmware Update I set up my Logitech Circle View Doorbell yesterday and love every aspect of it, except for the activity zone setting. 4GHz only while Circle View Doorbell is 2. We have motion zones set up as well as facial recognition. I still have the HomePod mini’s as chimes, but now also the chimes itself. The Homekit Hub is my Apple TV. 4GHz settings for Asus system which lead me here. to/az0sc2qp47l0YAmazon Store: https://www. I suppose someone would have to be some kind of firmware exploit, or if your cameras are of an older generation that’s not as tied down to HomeKit as the new ones are. I just received one of the new doorbells today and if everything goes well, I’ll order a second. We'd like to help since disabling all notifications that come in from this device is not the best optionl. I’ve got one Circle View and one Logitech doorbell. Jun 6, 2017 · Hi, I hope somebody can help me. The Logitech Circle View Doorbell has experienced overheating problems in several My persistent wifi connection issues were only with the Logitech Circle View Camera not the Logitech Circle View Doorbell. Logitech Circle View specifications. Hi all, just replaced my old Nest outdoors with a couple of the above HomeKit Logitech cameras. No matter which wire I put in 2 or 3 the door bell does not power up (I heard some people had luck reversing the wires), but when I splice those two old chime wires together the doorbell powers up fully. Q2: Does the Logitech Circle View Doorbell require a subscription? A: No, the Logitech Circle View My logitech doorbell is refusing to reset. SYSTEM REQUIREMENTS. What I’ve found is that the firmware update caused my doorbell to stop connecting to the 5ghz Wi-Fi, and subsequent attempts to reset and reconnect failed. For now, we will assist you in navigating through these challenges by addressing Called and electrician to change the wiring. The cameras were all within 40 feet of my router so I was always highly doubtful that it was a connectivity issue like so many people were telling me was the problem. I’ve been using the Logitech Circle View doorbell for a few months now and the biggest gripe I have with it so far is that it randomly goes offline for a few minutes at a time before coming back online with no intervention/action from me whatsoever. 15 firmware. Jan 5, 2023 · Logitech Circle doorbells can experience a variety of issues, including difficulty pairing with the app, poor video quality, and frequent disconnections. Sep 14, 2023 · The Logitech Circle View Doorbell emerged as yet another interesting tool in the world of smart home security. Within a few hours, back to “not responding”. . Check power For months my circle view cameras would disconnect every day at minimum, sometimes multiple times a day. I had to upgrade my transformer (easy enough). One camera has become non-responding. Open the Home app on your mobile device on iOS 13. Please use the "Support" flair if you want help from our support team. How to Fix Logitech Circle View Doorbell Not Working? 1. Apologies if any of these are dumb questions, I'm hoping there's a way to get the Circle View Doorbell to work without having a chime. 2. Continue to hold the button as the status LED changes its colors. Circle View Doorbell is designed to replace your home’s existing wired doorbell and is compatible with most wired doorbell systems. com: Logitech Circle View Apple HomeKit- enabled Wired Doorbell with Logitech TrueView Video, Face Recognition, Color Night Vision, and Head-to-toe HD Video (Renewed) Response from Logitech ———— Thanks for your patience as we are working on releasing the next circle doorbell firmware with improvements and fixes that may address the issues you have reported around your Doorbell appearing offline. It was in the mid 90’s today, all day in my part of Chicago and now the doorbell is overheating. Circle View Doorbell features our Logitech TrueView™ best-in-class video experience. May 19, 2021 · Linked below is the FAQ from Logitech regarding their Circle View doorbell camera. Now I want to do the same just as a test with the Chime Kit. Which Logitech cameras do you have? My Circle 2 (white body) and Logi doorbell work great. I’ve got your exact setup and my Circle View works fine on 5Ghz. Amcrest (150$) cost less than logi (200$) but has simple installation, supports 5ghz. We would like to show you a description here but the site won’t allow us. I changed my transformer, replaced my old chime, and had the doorbell and chimekit working in about 3 hours but spent another 6 hours sorting out the blown chimekit and bypassing the chime temporarily just so the doorbell would work while I wait for the replacement chimekit. Reconnecting your Logitech Circle View Doorbell using the Logitech Circle View app is a straightforward process that ensures you regain full access to your device’s features. It worked - kinda. It has been tuned off/on to no avail. I installed this a few months ago, and I didn't have an existing doorbell, so I didn't have a chime, so I just have been getting notifications on my phone / watch, but I missed a notification a few times when someone has at the door and had rung the doorbell, so I'm wondering if anyone knows of any wireless chimes that Thanks for all the feedback. Overall I think a lot of people have griped over the v2 Logitech circle cams, and yeah, it’s all kind of a mess currently, thus my ‘Apple go release airport extremes and switches already’ - everything ‘HomeKit’ has a sometimes significant price markup yet Preface: I have been troubleshooting circle view cameras for over 2 years. I have both of the Logi Circle cameras (HKSV Specifically and Logi Circle app) and an Arlo Doorbell, Ultra 2, and Pro 4. It’s so bad that I put the cameras on smart plugs so I can power cycle them quicker. I have the Logitech Circle view 2 and it’s absolute garbage. Here’s how you can check it: Disconnect the doorbell from the power source. 5 Mbps upload speed Apple HomeKit Secure Video compatible components When I install the Circle View doorbell against the wall plate, I get a fast blinking white light and my existing mechanical chime is going off every 15 seconds or so. Below you will find the product specifications and the manual specifications of the Logitech Circle View. I currently have a 16v which works fine for the Logitech, although I know many recommend the 24v Another thing to consider with Logitech is that it shouldn't be mounted where it gets direct sun. It also was seemed very warm, almost hot, to the touch. I used to have an old 2015 Apple router unit. 4 GHz Wi-Fi. Designed to fit any home, the seamless glass face and slim silhouette add a touch of elegance and Im waiting for the Logitech circle view doorbell to come to europe to replace my dumb doorbell for ages now but its still not here. One question I have is do I need to get rid of the existing chime kit when I go to connect the new Logitech doorbell? Or just leave it in place. Reboot your Devices ; Update the Logitech Circle View ; Update Circle App ; Update the Connected Phone ; Factory Reset the Router ; Reset the Doorbell ; Place Router Closer ; Did I Miss Something . com/shop/spencerbroomChannel Tools===== I’m looking to do the same. 64, so I'm a bit behind. :) I still have the Logitech and *might* install it on the patio door when we're done with the remodel back there. Again thanks for all the ideas, tips and feedback. Logitech Circle View cameras seem to last 24-48 hours and then need power recycling. All my bets on purchasing a 100% reliable product were the disappointment of the Circle View camera. Apr 19, 2022 · How To Fix Logitech Circle View Doorbell that keeps Going Offline- Logitech Circle View Troubleshooting 1. This brief guide is for UK users considering going down the same road. Jun 7, 2024 · A: The Logitech Circle View Doorbell is compatible with Apple HomeKit, providing seamless integration with your Apple devices. 4GHz and 5GHz. When it works, it’s amazing. Similarly with me. also i read alot about overheating issues (although my doorbell would not be in direct sunlight). I know the CV doorbell gets a lot of hate, and I decided not to buy one because of the heat issues. Aug 18, 2022 · Welcome to Apple Support Communities. What happens when I reset my Logitech doorbell? Resetting your Logitech doorbell restores it to its factory default settings. 4 Ghz WiFi vs. That seems to be a limitation with the Logitech Circle View as well. I just checked and it went offline 19 times in the last 55 minutes. Everything seems to be working fine. The problem is that Logitech Circle View cameras use pixel detection for motion and not a PIR sensor (heat). This means all Wi-Fi settings, motion detection settings, and chime settings will be erased. Sometimes you have to leave the doorbell idle overnight to get it to push. One thing I noticed Hi guys I have one of these arriving today/tomorrow. 4ghz related. My Circle view cameras don't go out often (well, besides the doorbell which is just horrible), but my Eufy and Nest cams never went offline. It installed it again as a new accessory. It's been like this for a couple of months now. This goes for both when I am home and away. I recently renovated my house and had my contractor run the wiring for an Arlo Video Doorbell, but I didn't have him install a chime. To do the update the unit has to be plugged into USB, and the update is done via the Logitech app. This was working up until a couple of months ago when I had an Apple TV as a home hub. First off, I LOVE this doorbell. I always thought you paid premium price for HomeKit devices because they were just meant to work out of the box, not so that you have to be switching your whole network around to make it work. Update your Logitech App. I have 4 outdoors (Miami Fl) and one is subject to direct sunlight at certain times during the day. It’s sitting on a shelf in my basement right now because it doesn’t stay “on” for longer than a few hours. You won’t need any extras to get it to work provided the doorbell your are replacing is a wired doorbell. Wifi signals degrade quickly outdoors. Nothing ever went We would like to show you a description here but the site won’t allow us. Install Requirements Functioning wired doorbell system (8-24V AC 10 VA or higher) and compatible chime High-speed 2. Dec 22, 2022 · Just bought the Logitech Circle View Doorbell Camera. This is the first step to take if you are having trouble with your video feed going offline or any other of a variety of issues that might arise from your Logitech Circle View Doorbell. That can’t be right. It's so unstable that I basically had to disable most of the notifications. Oct 5, 2023 · Here are possible reasons for Logitech Circle View’s inactivity: The Logitech Circle View is a camera for surveillance and home protection. I also wanted to have HKSV without needing any workarounds. Quality seems good and installing was easy. I haven no experience with the Wemo, but the Logitech is so buggy for my MIL that I set up a home bridge just to manage my ring doorbells inside HK. It’s in the shade, under a covered porch. Resetting and rejoining. I’d like to share my experience in case it helps others facing similar challenges. Check out the quick and easy guide. A bunch of troubleshooting later (uninstall/reinstall to homekit, postion the doorbell right next to the router, replaced the doorbell transformer, blah, blah, blah). The new firmware has the following key changes and improvements over the previous versions Aug 18, 2021 · I struggled with this problem long enough to want to share the a solution with everyone. ” But there are still a few things you need to know about it before you buy it to make sure it's the right one for you. The Circle 2 cameras were different as they had a PIR sensor and Logitech eventually split out Occupancy (PIR) and pixel detection. I should have returned it when I had the chance. Please advise. The doorbell arrives! Starting points: I just bought a new Logitech Circle View Doorbell after carefully watching online reviews over the past year and waited til the new 8. Still on 8. First off, we need to reboot your Hub to refresh your HomeKit as the Hub is acting as the brain of your Circle View Doorbell. I've also noticed a weird issue where if I watch a Circle View camera for too long, the screen goes black. The proximity of your Logitech Circle View Doorbell cabling to other heat-emitting devices, like recessed lighting or outdoor air conditioning units, may result in overheating problems. Designed with best-in-class Logitech TrueView ™ video, wide 180° field of view, and built-in privacy features to give you and your family total peace of mind, inside and out. Installed the chime kit following the instructions and flipped the switch to mechanical. I’ve done exactly what the instructions say, including temporarily setting my Eero Pro 6 router to only 2. Apr 14, 2022 · Have had no problems with the Logitech Circle View doorbell since installation 6 months ago. 2. Have quick questions on the Logitech Circle View Video Doorbell?In today's video I want to go over a few of the most frequently asked question regarding the I own 4 Logitech Circle View Cameras, and 1 of the Logitech Circle Doorbells. 1 update, the doorbell keeps going kaput with the warning "No response". To play it safe, I decided to use the Logitech chime kit. I got a Homepod 2 yesterday to use as the home hub. It worked before for months, everything is still wired good I have a Logitech Circle View Doorbell that shows it is recording in the home app but there is no playback scrubber on the bottom of the camera feed- only live view. After a bit of a wait, the doorbell arrived last week and I got around to installing it over the weekend. This causes the issues with motion constantly being triggered and anything that changes on the "screen". I bought some Circle View (black body) to expand and these will not stay connected. 5 3. true. Circle View Doorbell running 126°F Some doorbell mechanical chime/bell mechanisms require a couple of volts either to sound or in standby mode and can vary the line voltage enough that the Logitech Circle seems to end up in a "scrambled state". The Ring Doorbell 4, on the other hand, offers advanced features like color night vision and enhanced motion detection. Nothing worked. I use Amcrest AD410 doorbell. Hi I successfully installed a few Logitech Circle View Doorbells without the Chime Kit. 4. Perform a factory reset of your Circle View Doorbell. Try connecting it to the 2. Have you changed your setup at all recently? I’m guessing my issue is related to the introduction of the Apr 21, 2023 · I recently encountered an issue with my LogiTech Circle View Doorbell camera, which is compatible with HomeKit Secure Video (HKSV). The laser temperature gun I used showed 126°F on the front surface of the doorbell. I reset the doorbell twice already. They were virtually useless. Would reset the doorbell, try and add it to my home kit either with the NFC tag or the QR code, light would progress from solid green to slow flashing green to fast flashing green, and finally get an “accessory kit reachable” or something similar. I’ve been running two of these cameras as part of my outdoor security setup for some time, and from the beginning one of them had frequent, prolonged dropouts. No matter what I choose (Off, Stream, Stream & Allow Recording) the devices themselves are in Stream mode. Holding either Apple Home or Logitech responsible for these challenges is a different discussion altogether. Jan 10, 2023 · I am not an IT expert. After some troubleshooting, I discovered that the underlying problem was related to the network configuration. As part of my homekit setup I have 3 Logitech Circle Views and a Logitech Circle View Doorbell. Nov 12, 2024 · Reconnecting the Doorbell. All devices have become non-responding for periods of time not exceeding 24 hours - until now. 15 firmware was released. Hi, I'm trying to remove my Circle View doorbell from its mount. Welcome to the Logitech G subreddit! This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. This item Does NOT fit any Ring doorbell. I love ASUS but something with the Logitech hardware doesn I decided recently to install the 3 logitech cameras and the doorbell. I have my current Xfinity security camera running also. When one of my Logitech Circle View cameras goes into a “No Response” state in the (Apple) Home app it shows as still being connected to my wireless LAN in the eero app. uzgnib owlftk aqxewhf gerfaf cpcym gmgh krqao uxax pppq wbbgl