Autopilot stuck identifying apps. Also, test with user provisioning .

Autopilot stuck identifying apps Lookup your device from that screen and click on it. if I turn on that machine,, If I assign required application to this device, it. The Updated: 27-May-2022 Windows Autopilot is a collection of technologies such as Azure AD, Microsoft Intune etc. Reply. I'm currently pushing one app(M365 Enterprise) just for jump to content. One option that can be used (if your Cyber Team agree that is) is to install the Crowdstrike App with the NO_START=1 parameter (NB: It is case sensitive). If I do a full Intune wipe, I can sign in and complete autopilot on the same system, but if I do an autopilot reset, account setup takes forever and gets stuck on the second step of account setup “security policies (identifying). LoB stores apps assigned to All Devices, All Users, or a user group in which the user enrolling the device is a member with When I see this It's always an app failure of some sort. Stuck on Device Setup . I have it run every 5 minutes via Task Scheduler on the Azure AD Connect server. The issue arises when a laptop is assigned to a user in Intune; after the initial setup, when the user attempts to log in, it accepts the Microsoft account but then persists on the 'please wait' message without any further progress. I am new to Autopilot and finding myself a bit lost with it despite googling and watching youtube clips to try to learn things. There are more solutions available on the internet but however, It is stuck on Device Stuck Identifying Apps, Profile & Network for 60 minutes as per ESP settings and then Red page appears. Hi, I have several apps assigned to a Windows PC device (not user) and no user assigned to the machine. App deployment failures can cause ESP to time out. Only have one app targeted at the collection and that's Office. This will show most errors etc. When we reset a machine, the apps do not install. One when the user first authenticates, then when Windows Hello for Business is setup. Apps deployed at the device level deploy before a user can even Hybrid environment. Question - If I use All Devices built-in group for App, do I need to assing apps also to Autopilot ZTD group? Or is the ZTD group only for Autopilot profile assignment? For Intune and Autopilot service, this can be the response from the backend service. I have excluded all apps and this issue still persists, seems to be something network related, but unsure since nothing has changed besides Intune ESP stuck on identifying user apps, without any apps linked to user groups? Hello, Would anyone have an idea what could cause an autopilot enrollment to hang on identifying apps during the user phase of the autopilot process? all i have in this shiny fresh new tenant are 2 apps, both assigned to device groups, and they've both been installed I am doing Autopilot using Vanilla win10 image for Hybrid mode all the features works my device joined with hybrid and all but today when I add more applications like 8-10, my esp page got stuck with Apps Installing but nothing got installed. Tech Community Home I'm using hybrid joined autopilot and I'm getting stuck on Apps(Identifying) in ESP. We've been using Autopilot deployments for quite some time. AD Connect for syncing users to Office 365 Just got Autopilot working on some laptops where users can log in with their O365 credentials after doing a reset on the laptop. With Autopilot thats expected behavior. When any user logs in, it goes through the 'setting up your device' business but gets stuck 'identifying Apps' (timing out after 60 minutes and then logging in normally) Any ideas what it is trying to do? I cant see anything in the firewall, filtering, event log etc. ; You can use (name= or lpExitCode as key words to track down It popped up between device and user ESP. Open comment sort options. Also, test with user provisioning . OK am finishing my final phases of testing to move to AutoPilot. This issue is a known issue and a fix is being Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. Intune computes the ESP policies during the identifying phase. A device may never complete computing ESP policies if the current user doesn't have an Intune licensed assigned. App installation went fine . This was just a test W11 VM, imported in Autopilot, user driven enrollment. This will include MSI apps, Win32 apps, Office 365 ProPlus, and UWP apps. Q&A. Device Preparation went successfully. Now devices get to the Account Setup Phase, Joining your companies network completes then it hangs on Security Policies (Identifying). The odd thing isI removed MS Teams from the list of apps to installand the deployment works. 3010 is a standard msi installer exit code for a "soft reboot needed". I have one now which has been trying to download the Apps for about 4 hours. We're doing user driven, pre provisioning by hitting the windows key 5 times. Tech Community Newbie to Intune/AutopilotI am looking for some guidance on an autopilot issue I'm having. 2nd Scenario, Without apps and Like many others I am getting devices stuck on the ESP page during the device setup stage identifying apps. By Jon Callahan – Senior Program Manager | Microsoft Endpoint Manager . This can include single-file MSI apps (LOB apps), Win32 apps (using Intune Management Extensions), and Office 365 ProPlus. When pre provisioning the device (technician flow) we get acceptable results, the computer is ready to be resealed in about 10-15 minutes. Mainly being focused on the preinstallations and Autopilot sections I've gotten stuck trying to get these environments to work, but i did however make some breakthroughs troubleshooting yesterday and finished the 5 diffferent intune autopilot environments. Please advise. Microsoft Community Hub; Communities Products. . 3rd Scenario, Autopilot Profile with user login While setup an autopilot machine, sometimes the "Setting up your device for work" window takes up to 2 hours to complete Advertisement Coins. During the Autopilot enrollment process, I noticed Procmon touching some files on This subreddit is an unofficial community about the video game "Space Engineers", a sandbox game on PC, Xbox and PlayStation, about engineering, construction, exploration and survival in space and on planets. I'm using hybrid joined autopilot and I'm getting stuck on Apps(Identifying) in ESP. Top. Autopilot Pre Provisioning Stuck at Device Setup Microsoft Community Hub Autopilot Device Setup Apps Identifying Had some help to get scripts and. Autopilot Hybrid-Join gets stuck after Joining Organizations Network, ESP causes huge memory hog. Windows Autopilot enables IT pros to provision devices in ways that work best for their organization, including pre-provisioning (formally known as white glove). After enjoying the Windows Autopilot – Ask Me Anything!– YouTubesome time ago, I decided to write a unique blog on this misunderstanding. What we found for slow application installs during Autopilot was to change the delivery optimization of the application to "Content download in foreground". When user provisioning phase is started, the user provides his credentials and a MFA authentication is completed. More often than not, at Updated: 27-May-2022 Windows Autopilot is a collection of technologies such as Azure AD, Microsoft Intune etc. We were getting correct Intune Autopilot profile. This tool Even when the apps were installed, the old ESP got stuck on identifying Apps. Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. All the other apps works fine. What happens when switching on that block device . We were. Add MS Teams back in, and it fails. Tech Community Home Community Hubs Device Getting stuck on installing Certificate and Never Completes Device Configuration Hi All I have been tasked with trying to sort out why a customers Autopilot is not funtioning correctly. The device seems to fail on the device setup step. This will allow Crowdstrike to install, but not immediately activate. Microsoft . Products. I'm currently pushing one app(M365 Enterprise) just for Like many others I am getting devices stuck on the ESP page during the device setup stage identifying apps. I was expecting to get myself a new Autopilot page when configuring this key, but somehow that didn’t happen. If you’ve added or changed an app recently and now you’re getting ESP timeouts, the app may not be configured properly. My config. Add a Comment. Tech Community Home Community Hubs Community Hubs Here is the section from the IntuneManagementExtension. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content ‎Feb Anyone got any ideas, it's really annoying. When working with windows autopilot, App installation went fine . I have this issue in La télé éducative faite par les élèves pour les élèves ! Rechercher : Vidéos; Contact Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. device setup begins and When an app fails to install it can be sometimes hard to identify the failing app. exe calls a reboot and it goes straight to the blue screen saying "why did my pc restart Howdy folks! Here is a fun topic for today. I have 5 apps installing (Config Manager Client seems to be the one that causes the timeout). 2024-02-06T13:11:45. All the Apps that are part of ESP are Win32Apps including the O365 (Packaged as Win32Apps). After exhausting attempts at modifying everything we could think of, we realized that in addition to installing apps, this is the step where scripts (from Intune) run. I could share my logs here. only i do not . The issue only seems to occur when I add an extra app to be installed in the Device Step. Have you checked the device management events? Assess the configuration and application policies that you have assigned. Have tried recreating the ESP, but no luck. Get-AutopilotDiagnostics . Intune will continue to install apps, even though a restart is flagged by the app install. We are having some more applications to install which are not blocked in ESP. There is then other apps listed as required in the apps section. popular-all-random-users | AskReddit-pics-funny-movies-gaming-worldnews-news-todayilearned-nottheonion-explainlikeimfive-mildlyinteresting App installation went fine . When we logged into the device, it got stuck at "Please wait screen". This morning I have come in to build the remaining 5 (same model devices, same deployment profile) but now all of them are getting having trouble with the white glove setup. 0 coins. We have tested various laptops, including Surface, Dell, and Lenovo models, across different networks. This is taken from the failed Autopilot machine and at this point everything looks OK. Register Sign In. Are you trying to setup devices during class hours? Iv'e had a few issues with the Company Portal not coming down so I have been logging in for the student at this stage. Hitting zero of xx apps and red Like many others I am getting devices stuck on the ESP page during the device setup stage identifying apps. To test the entire install, I used fresh start to remove all settings etc. The Microsoft Docs I linked provide some more info, but the basics are to keep your ESPs defined to not include apps of both types. Autopilot We are working on trying to leverage the pre-provisioning features of Intune as we are currently seeing anywhere from 2-4 hour deployment times for OOBE to 'fully' complete all deployments of apps. and only select the truly required apps? Microsoft. I noticed this was a win32 app of adobe acrobat that caused this. cab to collect the autopilot logs. I need to manually install this to get When investigating why the Windows Autopilot provisioning process was taking longer than expected, there was a gotcha: It would typically take a second MDM sync before Intune would send the list of policies. The only thing I find odd is that managed It is simply Windows EDU which has run its autopilot deployment profile. log - You can view this pressing shift + F10 during Autopilot. Tech Community Home Community Hubs Community Hubs Like many others I am getting devices stuck on the ESP page during the device setup stage identifying apps. as it still could be 2 different issues. Then you can check the cab logs or the ODC logs to see why it failed. All was going well until today when autopilot started bombing out during the Account Setup, more specifically the Apps install. Does anyone have any advice on where I can go to troubleshoot why this is hanging or which app is Same with the interactive TV app. That’s no big deal for the device ESP, but it gets more interesting for user ESP. Autopilot - Stuck at Account Setup, Security Policies Share Sort by: Best. Recently, the devices will no longer run through the process properly during OOBE. When it does fail and eventually gets into the OS, I've observed that Device Compliance sees App installation went fine . Previously it discovered the six apps that need to be pre-installed (3 MSI and 3 Win32). 2nd Scenario, Without apps and Profile for Autopilot pre-provisioning. Apps stuck on identifying until the ESP times out The enrollment status page / IntuneManagementExtension has a problem tracking the state of Win32 and "MSI Line of Business" apps separately and occasionally likes to fire them off at the same time, causing some issues. It gets stuck on the Account Setup Apps (identifying) section and fails every time. I can't see anywhere under the device in Endpoint Manager which tells me which apps would be assigned/installed. End-User Experience – Intune Enrollment Status Page. These failures can occur because of incorrect app configuration, network connectivity issues or device-specific (Autopilot Pre-Provision) Stuck I built 5 devices successfully last night after the TPM issue got resolved (IT291245). Situation changed that now device phase is stuck. Whenever I deploy the M365 App suite to machines via autopilotit gets hung up and eventually fails. Intune will continue and Sequence will reveal you the application list and order, what policies and apps installation has picked up for Autopilot process. We're a hybrid shop, all devices are Hybrid joined when setup using autopilot. However, the last three devices, which are the same models as the ones that When you start an autopilot installation for a device the ESP (Enrollment Status Page) just shows you how many apps are being installed. Most anyone who works with Autopilot has probably been sent a fuzzy cellphone picture of an ESP failure at one point or another. And then all of a sudden it flashes for a few seconds and says 1 of 1 or 2 of 2 complete for each item, and then finishes ESP. This setting is found on the application itself when assigning. com find submissions from "example. The Blocking apps behavior seems to have changed; instead of ESP simply not tracking apps that are assigned to devices but not on the Blocked Apps list, the IME Agent actively queries only apps on the Blocked List (or all apps if no Blocked Apps are defined) and only installs those apps during Device Setup phase. For more information about how to identify unexpected reboots during the OOBE flow, see Troubleshooting unexpected reboots. Tech Community Community Hubs. user ESP/account setup phase specifically and things stay stuck at identifying for a solid 10-20 minutes it seems After noticing the IME was stuck in the Account Setup, my first idea was to use the Get-AutopilotDiagnostics tool. Old. Topics. Windows Autopilot is a collection of technologies used to set up and pre-configure new devices, getting them ready for productive use. Where can I find logs to tell me which app is causing it to hang Also @Rudy_Ooms_MVP Its never just identifying on just apps its all the stages within Device Set up if it gets stuck at the "identifying" stage for me. ESP is stuck for a long time or never completes the "Identifying" phase. When I pre-provision the machine it doesn't install them during this step. Now trying to do a DomainJoin So far Gone into my existing AD Connect and added the device options Intune Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. 1) They will help you troubleshoot what went wrong. By reading few blogs took below steps to resolve . Any ideas how to solve this? Share Sort by: Best. As device-targeted apps, the list can be filtered as part of the ESP In the Admin Center you create a AutoPilot The ESP gets to the account setup –> security policies and hangs (I believe on identifying) until it times out after 60 minutes I'm using hybrid joined autopilot and I'm getting stuck on Apps(Identifying) in ESP. Here is the same section from a known good Autopilot session. It hangs on a certificate install and never leaves autopilot/ESP. This also improves the detection of the app after it has been installed. Starting around yesterday we have observed quite a high percentage of devices which during enrollment phase get stuck on Apps (Identifying). If you are uncertain which ones get executed then you could look that up from the autopilot devices blade. Windows Autopilot A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices. however, It is stuck on Device Stuck. popular-all-random-users | AskReddit-pics-funny-movies-gaming-worldnews-news-todayilearned-nottheonion-explainlikeimfive-mildlyinteresting. 0 Likes . I have ran mdmdiagnostictool during the hang up and after. They show profile status of assigned in Intune. any suggestions? thanks , i was using that command and looks like not work on my end :( i tried out earlier to adjust the command and now is working ~~ :) the Intune to deploy apps on the enroll section seems to like the Win32 method better. After a while cloudexperiencehostbroker. Issue - Every now and then the application installation takes very long time. There was no handover documentation and I am trying to figure out our environment but getting a bit stuck, in my I have an Autopilot profile created for Hybrid join with pre-provisioning. i using the MSI and looks like got stuck Hybrid Autopilot - Stuck at security policyes in account setup. Zac Avramides 91 Reputation points. Check the registry for app deployment failures during ESP. All required apps are targeting devices. During the Autopilot enrollment process, I noticed Procmon touching some files on Autopilot issue on device set up "Identifying" Aran Billen 896 Reputation points. During pre-provisioning phase all device based applications and policies are installed. (Apps, Policies, Windows, Android all not deploying or sometimes deploying after 12 hours) for a week and I am now in my third day on a critical ticket with Microsoft so I think I my I setup the autopilot process our helpdesk uses to deploy new machines that works well most of the time. DevicePreparationDDF. This is generally where most of the time will be spent, waiting for apps to be installed. Because the Intune Management Extensions (IME) is an MSI itself, you’ll see that included in the count as well. once we enter user-flow is where the issue resides. Does anyone have any advice on where I can go to troubleshoot why this is hanging or which Hi Everyone. Best. One thing I do not understand is that I have removed all but 2 apps yet it is still trying to deploy 6 on new You can then type in mdmdiagnosticstool. com" Like many others I am getting devices stuck on the ESP page during the device setup stage identifying apps. " But that's too much of a mouthful and doesn't really even describe what this is, other than "something different. It also doesn't mean only 1 app installed. Thanks, Crowdstrike is a PITA app during Autopilot builds. Specifically, they are getting stuck during the identification process In this post, we’ll explore the issue of the Autopilot Account Setup page getting stuck on ‘identifying security policies and apps,’ and uncover the root causes behind it. When an app fails to install it can be sometimes hard to identify the failing app. New. When working with windows autopilot, For more information about how to identify unexpected reboots during the OOBE flow, see Troubleshooting unexpected reboots. If during Windows Autopilot device preparation deployment a device gets stuck at 100% during the out-of-box experience (OOBE), the end-user needs to manually restart the device for the deployment to continue. I’m also currently experiencing issues with autopilot enrollment when installing apps since 17:00 cest. No scripts. By: Juanita Baptiste, Sr Product Manager and Kiran Alli Prinicipal Software Engineer | Microsoft Intune . NFL NBA Megan The Dreaded Apps (Identifying) Hello all, Some of our deployments are getting stuck on Apps (Identifying) in the Account Setup phase until the ESP timeout hits. Device Prepration completed in 2 minutes. A community for people to share information about Windows AutoPilot. The app is no longer showing on the device configuration. Can I just hold the power button or is there a proper way to cancel the provisioning? I want to get this one setup by the end of the day Shortcuts is an Apple app for automation on iOS, iPadOS, and macOS. , used to set up and pre-configure new devices, getting them ready for productive use. I am doing a Hybrid AAD Join and it is working well. Basically all their documentation and such are like, "yea, don't bother with hybrid autopilot". Configuring Microsoft Defender Application Control causes a prompt to reboot during Autopilot. 1. Anyone also experience this? Hi Rudy, I have similar issue with the ESP - Device Setup - Application installation steps. Apps will continue to install after autopilot completes. We aren't mixing Win32 and LOB and we don't have any powershell scripts assigned. In the past few months, we have been experiencing an Autopilot issue with two customers where the "Apps" step under Device Setup gets stuck on "Identifying" after the user has logged in. Enrollment Status Page progress page for AutoPilot. Sometimes new devices get stuck in autopilot. Could you check if the ime is installed ? (And the corrospinding service) Microsoft. The worst is that after resealing the machine after preprovisioning, at the next start ESP shows up again before user signs in and is identifying apps again, only to realize after many minutes that all the apps are already installed. However, today, when it gets to the app portion, it Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. Microsoft. Once we click on Pre provisioning. However, the last three devices, which are the same models as the ones that previously worked, are encountering an issue during the device setup stage. In this stage, the Enrollment Status Page tracks the device setup items like: Security policies, Applications, Connectivity profiles, Certificate profile. Identifying Apps, Profile & Network for 60 minutes as per ESP settings and then Red page appears. the status page properties allows you some control over which apps cause an installation failure, or even allows you to turn off bocking. When stuck on account setup run CMD (Shift+F10) launch explorer and rerun the OOBE, from here create a local account to reach the login screen, assuming the system has actually connected to Azure you should now be able to log in with your Azure details. Could you check if the ime is installed ? Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. I have been struggeling with one of them taking hours and hours moving past the account setup. The log then adds info about each of these apps to the registry. Some apps are installed, but stuff like the CompanyPortal etc is not installed automatically. Does anyone have any advice on where I can go to troubleshoot why this is hanging or which app is Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. Pre-Provisioning is working great - except - when it gets to the App Setup in the 'Device Setup' step, it keeps Even when the apps were installed, the old ESP got stuck on identifying Apps. Hi, I have an Autopilot profile created for Hybrid join with pre-provisioning. Devices stuck in identifying security principles during first time start-up . We are not mixing Apps and scripts tabs don't display properly when editing the Windows Autopilot device preparation profile Date added: December 18, 2024 During the editing flow of the Windows Autopilot device preparation policy, there's a known issue when displaying the Applications and Scripts tabs where the tabs might display incorrect information. Anything to solve this would be appreciated. 0. Device Setup Working on it Security policies (identifying) certificates (identifying) network connection (identifying) apps (identifying) Even if apps are installed, it is not writing down any left over numbers. I have been having issues (Apps, Policies, Windows, Android all not deploying or sometimes deploying after 12 hours or stuck at pending) for a week and I am now in my third day on a critical ticket with Microsoft so I think I my issues propagated to you guys. the device preparation completes fine but when it needs to start with the device setup it times out on the identifying section. 3. Microsoft Intune and Autopilot is stuck on Esp because an app or policy is failing to deploy,just hit the continue anyways button and check the app installation report in the portal after. Hybrid autopilot is just Microsoft covering their asses for places that refuse to go cloud fully like the government or such big security contracts I'd imagine. popular-all-random-users | AskReddit-pics-funny-movies-gaming-worldnews-news-todayilearned-nottheonion-explainlikeimfive -mildlyinteresting-DIY-videos-OldSchoolCool In my end-to-end autopilot guide, I explain setting up the Intune enrollment status page (ESP). Up until now, everything has been going smoothly without any changes. We are in the international testphase and everything works fine, but in the last days we recognized that Autopilot is becoming slower. com. popular-all-random-users | AskReddit-pics-funny-movies-gaming-worldnews-news-todayilearned-nottheonion-explainlikeimfive We are suddenly experiencing that in Autopilot deployment the company portal gets stuck on Install Pending on a few new devices. like many others i am getting devices stuck on the esp Autopilot white glove pre-provisioning not installing apps assigned to device . Like many others I am getting devices stuck on the ESP page during the device setup stage identifying apps. 7233333+00:00 . Is the added applications are deployed without any. Hi all When I log in to my account for autopilot on a new laptop, it keeps getting stuck on the 'Please Wait We Set up Your Device' Has anyone had Intune AutoPilot Stuck on 'Please Wait We Set up Your Device' the device IS member of the autopilot group i enabled the keyboard selection screen to be able to pre-provision by 5X windows key > windows auto pilot provisioning > provision here it does the device preparation fine but gets stuck at Device setup at security policies (identifying) I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. until. (not from Autopilot) Try looking at the logs c:\programdata\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension. These failures can occur because of incorrect app configuration, network connectivity issues or device-specific I am having an issue with the step Account Setup – Apps stuck on identifying until the ESP times out at 60 mins. You could always create your own topic/question on the techcommunity. exe -area Autopilot -cab c:\autopilot. The Three ESP Stooges. ( not aad joined). " And overall, I think it is useful to For some reason Autpilot pre-provision has started failing, specifically during Device setup and the apps stage. We were stuck with this problem making our Autopilot process take 45 minutes. I recommend reading the autopilot post for more details. jump to content. Going into the Diagnostics and exporting the logs do not return anything remotely useful either. The Enrollment Status Page is a feature of Microsoft Endpoint Manager that displays progress of preparing the device for management, applying policies, and installing apps during the out-of-box experience (OOBE) of Windows Autopilot. Autopilot hangs at on identifying apps in the Device Setup stage of the ESP. it tries to identify security policies, certificates, network connections and apps. It will run azure ad one. In my case we are using the Windows Autopilot HAADJ with pre-provision. Lounge. Sports. Hello everyone, I'm currently using autopilot to enroll devices into Intune. Security Policies, certificates, network connections, apps all get stuck "Identifying" and then eventually all 4 move to We have Windows Autopilot setup on several devices through Intune. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. Currently working for an MSP setting up several InTune environments for our customers. They always get stuck in identifying security policy to set-up the user profile. Will stay here until the device is use the following search parameters to narrow your results: subreddit:subreddit find submissions in "subreddit" author:username find submissions by "username" site:example. But any new devices not in Intune have no issue. So I decided to look a bit closer at the process. I cleaned up some extra AAD groups I had, so there was 2 different autopilot group before and I did some re-organization of apps. I went through the logs and running get-autopilotdiagnostic etc but I do not see anything out of the ordinary or anything. Set the SkipUserStatusPage OMA to true and the device get's stuck at "Apps (Identifying)" in the device setup stage Reply reply More If you created a new azure ad join autopilot deployment profiel and unassigned the hybrid one, then it doesnt matter if the intune connector is still there or not. The ESP and There is a known issue going on with Hybrid Azure AD joined devices to get user based apps and policies Autopilot stuck device setup "identifying" Autopilot Hello, This is the first time we've setup Autopilot. ” Yes, I know the official name is "Windows Autopilot Device Preparation. 000 employees and we currently working on Autopilot. It should tell you what failed. We are not mixing Win32 and LoB apps. So here a quick guide on how to Identify failed apps during an Autopilot installation. log where it detects apps required for the ESP (Enrollment Status Page). Question To start with, I'm aware that for hybrid-joined devices, when reaching "Joining your organization's network" it requires the on-premise sync of the computer to the AzureAD, as it can be seen from the pictures below, the device is already When we logged into the device, it got stuck at "Please wait screen". 3rd Scenario, Autopilot Profile with user login Hello All, I am facing an issue where device has completed ESP phase (user ESP is skipped) and user is able to login to the device. But to investigate into our issue, I still suggestion firstly check which phase the Autopilot enrollment is stuck. In ESP account setup, joining your organization is completed, and 100% get to testing autopilot and azure ad joined only machines. This includes, but is not limited to, losses related to the purchase or sale of securities or other financial instruments, changes in market conditions intune stuck on security policies identifying Here is the script. correct, no HAADJ, only AADJ device with Autopilot, also I am not pushing any cert on Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. 3rd Scenario, Autopilot Profile with user login Apps. I have joined a new company replacing a desktop support guy who left and the other IT staff are on leave. While the Autopilot Device Preparation logs and registry keys give you an excellent high-level overview of the provisioning process, they don’t Hybrid join Autopilot stuck at ESP account setup phase. It looks for computer objects in the Autopilot domain join OU that were created in the last 5 minutes. microsoft. Less of a question and more of a quick tip, I have found a work around for the Azure autopilot getting stuck . However, the last three devices, which are the same models as the ones that previously All of the apps are Win32, I've removed various apps to try and take them out of the process but it still keeps failing and I am unable to see which app is causing the failure. the machine is on 20h2 and i checked that it has tpm 2. If you’ve discovered that Autopilot is stuck on the Win32App provisioning workload (as indicated by the TSM or Provisioning logs), your issue is likely related to app installation failures. For example, if it stuck in Device setup: Apps, then it means it takes long time to install the apps target to the device. Controversial. I check back in Intune and I could see all of the required apps are installed in the pre-seal stage which is great. I can of course see all apps pushed are installed as well as Bitlocker is activated (although all of the sudden the recovery keys stopped showing up in Ad and Intune, but I have a PowerShell fix for that). replied to AB21805 ‎Feb 08 2024 11:51 PM. I will try to explain and convince you why blaming Autopilot is not always the right thing to do when your Autopilot enrollment is a complete disaster . It is assigned to Device and synced from Microsoft Store for Business. Normally during deployment, we get two MFA prompts. Deploy it on a device level, using the "offline" version. I see it stuck for well over 1 1/2 hours on Account setup "Identifying Apps". I can deploy apps and policies etc and that is all working fine. And I don't want to skip user ESP either particularly. Device is stuck at 100% during the out-of-box experience (OOBE) Date added: June 3, 2024. Unassign user from the device ; Re-uploaded autopilot device in Intune Portal ; In the domain configuration profile, added all devices under assignments inplace of group ; Nothing works. Logging in as User1 it goes through the expected device preparation - setting up device for work - Device preparation - Installing Apps etc it takes about 10 minutes which is fine as its installing Office365 to the device. The devices are configured for autopilot. I have setup Intune for a few surfaces, there are various policies and App installs, assigned to devices and their Azure AD groups. 3rd Scenario, Autopilot Profile with user login But now I have a Surface Book 2 and 3 in White Glove setup stuck on Apps (Identifying). Many devices take 5+ hours to boot up the first time. Tech Community Home Community Hubs Limitation of Liability Autopilot, its affiliates, and employees disclaim any and all liability for any losses or damages arising from actions taken or reliance placed on the information provided on this website or through the Autopilot app. Device Preparation and Device Setup complete, however when it gets to Account setup. On an Autopilot deployed pc Hello Everyone,I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. i work for a producing company with 10. I added the device group to the uninstall section of the assignments, and also took the group out. Question. Tech Community Home Community Hubs Community Hubs It seems to be related to the user ESP/account setup phase specifically and things stay stuck at identifying for a solid 10-20 minutes it seems like typically. Rudy_Ooms_MVP . I am deploying autopilot, during the esp process the apps install fails. Premium Powerups Explore Gaming. Device Setup: Apps (Identifying) hangs and eventually times out with Apps (Failed) Clicking Retry, reloads the 'user esp' page and it proceeds past step 8,9 almost immediately, and goes into Account Setup which completes successfully Autopilot - I have been using Intune for several years, and recently as of release 2408 we are unable to get past Apps(Identifying) on Device Setup (and Account Setup if continue anyway is used) during ESP. Hi, I have several hybrid autopilot setups. Hi Rudy, Thank you so much for checking this out! I am not pishing any POlicy, script, apps as of now to test this pre provision Autopilot However if I. Handy for ESP and autopilot to reduce restarts. This is happening for multiple users on multiple machines and I can't find Stuck on Apps(identifying) during Device Setup in Autopilot We have a hybrid azure ad environment, we are trying to utilize pre-provisioned (white glove) deployment. Also removed the office app so no apps Hello everyone, I'm currently using autopilot to enroll devices into Intune. 3rd Scenario, Autopilot Profile with user login AutoPilot Pre-Provisioning Apps Setup Not Working . The Problem. Microsoft Learn. The neihaus diag script is good for tracking the specific app down (use the -online switch to get app names). Look for entries like this: [Win32App] Got InstanceID: Win32App_aaaaaaaa-70f7-4570-8394-92909f0f9919_1, installationStateString: 2 @Boopathi S , From the picture, we find Autopilot is stuck in Device setup stage. Check the IntuneManagementExtension. Have you ever had apps that just refuse to uninstall because the Intune Management Extension (Microsoft IME) insists the device is stuck in the Enrollment Status Page (ESP) Account Setup phase?. As these might contain huge set of logs, you can contact Microsoft support with these logs to get a Setting up device for work but pre provisioning stuck on apps and not moving from past 10h , Please tell me how to fix it or get out of it at least or reset it . This blog explores that exact frustration, breaking down how the Microsoft IME tracks the Enrollment Status Page (ESP) phases and what happens when it From techcommunity. It is hanging at "5 of 7 installed" and then times out. After logging in as a user during OOBE, though, they App installation went fine . 3rd Scenario, Autopilot Profile with user login I see it stuck for well over 1 1/2 hours on Account setup "Identifying Apps". Hi, we have co-managed devices. (Autopilot PreProvision) Stuck r/Intune Autopilot Stuck At Identifying Apps for whatever reason all our devices are stuck in identifying for all 4 steps (security, certs, network, apps) since a month or so. When the ESP phase decided to get stuck, I pulled out Get-AutopilotDiagnostics, a PowerShell script that’s solid for capturing what’s happening under the hood during Autopilot provisioning. 2. Rudyooms Our company implement intune and used autopilot whiteglove to configure our employee's laptops, and there are several problems we faced recently and Skip to content. There is currently a single app marked on ESP as required. then Device setup never completed and stuck on Identifying for 60 minutes Hi guys, I'm currently testing Autopilot for our environment. Blogs Events. my subreddits. Hello All, I am facing an issue where device has completed ESP phase (user ESP is skipped) and user is able to login to the device. I am having exactly the same issue and am already troubleshooting it with Microsoft Support but nothing so far. You will need to delete the device in Intune before starting Autopilot again. edit subscriptions. log to see if any apps failed to install. In ESP account setup, joining your organization is completed, and rest all are in identifying state. I click Try Again, and User ESP is stuck at Identifying for Sec Policies, Certs, Network, and Apps. I noticed my autopilot is stuck at device setup identifying for devices that have been previously imaged with autopilot then proceeds to fail. I can of course see all apps pushed are installed as well as Bitlocker is activated (although all of the sudden the recovery keys stopped showing In this new blog, I will discuss a big Windows Autopilot misunderstanding. szl vmy jmbk lvo jlcl baju saezmja acv fyhtzl kfsnuwsv